Shipping Policy

Last Updated: August 24, 2026

Thank you for shopping with tableandcha. We are committed to providing a reliable and transparent shipping experience for our customers. Please review the following Shipping Policy before placing an order.

1. Order Processing

Orders are generally processed after payment has been successfully authorized and confirmed.

Processing times may vary during weekends, public holidays, promotional periods, or periods of unusually high order volume.

Customers will receive an order confirmation after a successful purchase.

2. Shipping Rates

Our standard shipping rates are based on the total value of your order:

• Orders over USD $49.00: Free Shipping

• Orders of USD $49.00 or less: USD $5.99 Shipping Fee

Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

3. Estimated Delivery Time

Our estimated delivery time is generally:

7–14 business days

Delivery times are estimates only and begin after the order has been processed and dispatched.

Actual delivery times may vary depending on the destination, carrier operations, customs procedures, weather conditions, public holidays, or other circumstances beyond our reasonable control.

4. Shipping Destinations

We ship orders to eligible addresses supported by our available shipping carriers.

Customers are responsible for providing a complete and accurate shipping address at checkout.

We reserve the right to cancel or contact the customer regarding orders placed for destinations that cannot be serviced by our shipping providers.

5. Order Tracking

Where tracking information is available, customers will receive tracking details after their order has been dispatched.

Please allow sufficient time for tracking information to become active after receiving the shipping confirmation.

Tracking updates are provided by the shipping carrier and may occasionally experience delays.

6. Incorrect or Incomplete Shipping Information

Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.

tableandcha is not responsible for delays, failed deliveries, additional shipping charges, or lost packages resulting from incorrect or incomplete information supplied by the customer.

If you discover an error in your shipping information, please contact us as soon as possible at eraldohnson0463@hotmail.com.

We cannot guarantee that shipping information can be changed once an order has been processed or dispatched.

7. Delivery Delays

While we make reasonable efforts to ensure timely delivery, shipping delays may occur due to circumstances outside our control, including but not limited to:

• Carrier delays

• Severe weather conditions

• Customs inspections

• Public holidays

• Transportation disruptions

• Incorrect delivery information

• Unexpected logistical circumstances

Estimated delivery dates are not guaranteed delivery dates.

8. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other governmental charges imposed by the destination country or region.

Unless otherwise stated at checkout, such charges are the responsibility of the customer and are not included in the product price or shipping fee.

We are not responsible for delays caused by customs authorities.

9. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please first check with household members, neighbors, building management, or the local carrier.

If the package still cannot be located, please contact us at eraldohnson0463@hotmail.com with your order number and relevant tracking information.

We will review the situation and provide reasonable assistance where appropriate.

10. Damaged Packages

If your order arrives damaged, please contact us as soon as reasonably possible and provide your order number, a description of the issue, and clear photographs of the damaged package and product.

Claims will be reviewed in accordance with our applicable Return and Refund Policy.

11. Returned or Undeliverable Packages

Packages may be returned to us if delivery cannot be completed because of an incorrect address, incomplete address, refusal of delivery, unsuccessful delivery attempts, or other delivery-related issues.

Additional shipping charges may apply if the customer requests reshipment due to incorrect or incomplete information originally provided at checkout.

12. Changes to This Shipping Policy

tableandcha reserves the right to update or modify this Shipping Policy when necessary to reflect changes in our shipping practices, carrier requirements, business operations, or applicable regulations.

Any updated version will be posted on our website and will become effective upon publication.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Store Name: tableandcha
Address: 1659 Rue De L'Everest, Saint-Laurent, QC H4R 2Y5, Canada
Phone: +1 514-973-1794
Email: eraldohnson0463@hotmail.com

By placing an order with tableandcha, you acknowledge that you have reviewed and accepted the terms of this Shipping Policy.